Booking Terms & Conditions

All prices shown on this website are indicative starting prices per person, based on twin sharing and low-season departures. Prices in currencies other than Malaysian Ringgit are converted for guidance only.

A booking is confirmed only after we issue a written quotation and you accept it in writing via our live chat or email.

A deposit is required to hold seats and rooms; the balance is due before ticketing or before the supplier's deadline, whichever is earlier.

Payment is made directly to the company bank account named on your invoice. We never ask for payment to a personal account and we never ask for your card PIN, OTP or online-banking password.

You must hold a passport valid for at least 6 months beyond your return date and obtain any required visas. Names given to us must match your passport exactly; airlines charge for corrections and some tickets cannot be amended.

Itineraries may be adjusted due to weather, flight schedule changes, closures or events outside our control. Where a listed inclusion cannot be provided, we will offer a comparable alternative or a refund of that component.

Travel insurance is strongly recommended and is included only where a package explicitly states it. We act as an agent for airlines, hotels and ground operators, and are not liable for their acts beyond our reasonable control.

These terms are governed by the laws of Malaysia.